Privacy policy.
Work Points Play ABN 87 288 968 164 (we, us or our) recognises and values the protection of your privacy. We also understand that you want clarity about how we manage the personal information that you provide us with. We have implemented data practices and this Privacy Policy to comply with the requirements of the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles set out in the Privacy Act.
This policy sets out how we collect, hold and use your personal information, and under what circumstances we may disclose your personal information. The Privacy Policy also outlines your rights to, and the method of, gaining access to, seeking corrections of, and having deleted, your information we hold. Finally, the Privacy Policy provides information about how you can approach us about your privacy-related concerns and complaints, and how we will deal with such communications.
Our aim is for this Privacy Policy to be as clear and transparent as possible about our handling of your privacy, but if you have any questions, do not hesitate to contact us at hello@workpointsplay.com.
Personal Information and sensitive information
Personal information is defined in the Privacy Act as:
Information or an opinion about an identified individual, or an individual who is reasonably identifiable:
(a) whether the information or opinion is true or not; and
(b) whether the information or opinion is recorded in a material form or not (Personal Information).
Sensitive information includes things such as race, sexual orientation, political opinions, members of a trade association or trade union, criminal record or health information (Sensitive Information).
Information we collect from you
When you submit information on our website at www.workpointsplay.com (the Website), we usually only ask for:
name
job title
contact information such as email address and telephone numbers
IP address (automatically collected)
web browser type and version (automatically collected)
operating system (automatically collected)
a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected)
in each case, in accordance with this privacy policy
We will not collect Personal Information unless the information is reasonably necessary to establish suitability of our services to you.
How we collect Personal Information
We collect Personal Information in the following ways:
data is given to us by you
data is received from other sources
data is collected automatically
Personal Information that is given to us by you
We will collect your Personal Information in a number of ways, for example:
when you contact us through the Website, by telephone, email, chat or through any other means
when you request a demonstration of our services
when you complete any optional surveys that we may from time to time conduct for research purposes
when you enter a competition or promotion through a social media channel or other medium
when you elect to receive marketing communications from us
in each case, in accordance with this privacy policy
Personal Information that is received from third parties sources
We may receive Personal Information about you from the following third party sources:
social media
our advertising partners
Personal Information that is collected automatically
To the extent that you access the Website, we will collect Personal Information automatically, for example we:
automatically collect information about your visit to the Website to help us make improvements to Website content and navigation. The information we collect may include your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content
we will collect your Data automatically via cookies, in line with the cookie settings on your browser
How we use your Personal Information
We may use any of the above Personal Information to provide you with the best possible service and experience when using our Website. Specifically, we may use your Personal Information for the following reasons:
internal record keeping;
improving our products/services;
sending you marketing emails with content we think may be of value to you
contact for market research purposes (surveys) by email, telephone or mail. Such information may be used to customise or update the Website
in each case, in accordance with this privacy policy
If you are not happy with how we may use your Personal Information, you have the right to object (see ‘Your rights’ below).
For the delivery of direct marketing via email, we confirm your consent, whether via an opt-in or soft opt-in:
soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under ‘soft opt-in’ consent, we take your consent as given unless you advise us of your preference to opt-out
for some types of digital marketing, we confirm your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box within a form prior to submission
if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time
When both parties come to a commercial agreement that you will receive our services, the legal basis for this processing is the execution of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may use your Personal Information to display ads and other content on other websites. If you do not want us to use your Personal Information to display such content, please turn off the relevant cookies in your browser settings.
Who we share Personal Information with
We may share your Personal Information with the following entities for the following reasons:
any of our group companies or affiliates – to ensure we can provide the information/service you have requested
our employees, agents and/or professional advisors – to allow our sales team to provide you with a demonstration and for our marketing to improve our advertising
third party service providers who provide services to us which require the processing of personal information – to help third party service providers in receipt of any shared personal information to perform functions on our behalf (eg. marketing, website hosting, etc.)
in each case, in accordance with this privacy policy
How we keep your Personal Information secure
We use technical and organisational measures to safeguard your Personal Information such as:
access to your information is restricted to only those that need access
we store your Personal Information on secure servers
Technical and organisational measures include action plans to deal with any suspected breach. If you suspect any misuse or loss or unauthorised access to your Personal Information, please advise us immediately by email to hello@workpointsplay.com.
Disposal of personal information no longer required
If we hold personal information about you, and we no longer need that information for any purpose for which the information may be used or disclosed, or at your request to delete your Personal Information, we will take reasonable steps to destroy or de-identify that information unless we are prevented from doing so by law.
When we dispose of your Personal Information, a copy may remain on a backup or archival media for legal, tax or regulatory purposes.
Your rights
We always want you to be comfortable with how we handle your Personal Information. You have the following rights in relation to your Personal Information:
Right to access – the right to request
copies of the information we hold about you at any time, or
that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is ‘manifestly unfounded or excessive’. Where law permits, we may refuse your request and in such a case, will detail the reasons why
Right to correct – the right to have your Personal Information rectified if it is inaccurate or incomplete
Right to erase – the right to request that we delete or remove your Personal Information from our systems
Right to restrict our use of your Personal Information– the right to block us from using your Personal Information or limit the way in which we can use it
Right to data portability – the right to request that we move, copy or transfer your Personal Information
Right to object – the right to object to our use of your Personal Information including where we use it for our legitimate interests
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Personal Information, please contact us by email at hello@workpointsplay.com.
Unsubscribing from our email database
You can unsubscribe from our email database using the link or unsubscribe function contained in an email or send an e-mail to hello@workpointsplay.com with the subject line ‘UNSUBSCRIBE’.
Note that while you are an active user of the service, you are unable to unsubscribe from certain types of emails, such as determined by the service technology platform. Please de-activate your user account to unsubscribe from such content.
Cross-border disclosure of personal information
To provide our service to you, we use ‘cloud’ based technology services to store your data, including your Personal Information. As a consequence, your Personal Information (and if you have provided such information, your sensitive Personal Information) may be held in the data centres used by a provider of such ‘cloud’ based technology services.
By using the Website, you consent to your data, including your Personal Information being transferred to data centres that may be located outside of Australia. Your submission of such data and use the Website is your express consent to this technical arrangement under which Work Points Play does not exercise any direct control over the management of your data in those data centres.
We have related entities that are incorporated and located outside of Australia. We may disclose your Personal Information to our related entities for the purpose of operating our business and providing you with our services.
Links to other websites
This policy applies only to our Website, and not to websites owned by third parties. We may provide links to other websites which we believe may be of interest to you. We aim to ensure that such websites are of the highest standard. However, due to the nature of the internet, we cannot guarantee the privacy standards of other websites or be responsible for the content of websites other than our own. This Privacy Policy is not intended to be applicable to any linked website.
Contacting us
If you have any questions, concerns or complaints, or would like more information about this policy and our privacy practices, please email us at hello@workpointsplay.com.
If you consider that your complaint has not been adequately dealt with by us, you can make a further complaint to the Office of the Australian Information Commissioner, which has complaint handling responsibilities under the Privacy Act.
Amendments to this Privacy Policy
We reserve the right to modify or amend this Privacy Policy at any time. Should any significant amendments occur, notification will be provided by publication on the website 14 days prior to the changes being implemented (the Notice Period) unless the circumstances of the amendment makes it unreasonable to provide such a Notice Period. Your continued use after the Notice Period has lapsed indicates your consent to be bound by the modified and/or amended Privacy Policy.
For further information about privacy in general, please refer to the Office of the Australian Information Commissioner’s website: http://www.oaic.gov.au.