Not all recognition software is created equal.
Compare how your options stack up and make sure you choose a recognition partner that offers low cost of entry with all the features to boost employee engagement.
| WORK POINTS PLAY | Agency Partner | SME recognition vendor | Enterprise SaaS Vendor | |
|---|---|---|---|---|
| Trial period with recognition expert | YES Free, unlimited trial with expert support |
No Cannot trial as custom built |
Yes Typically offer limited free trial |
Yes No trials, may offer a demo system |
| Simple and easy to launch |
YES Launch in one day, simple & flexible |
No Expect build delays & over-runs |
Yes Fast but limited capability & flexibility |
No Flexible but slow, reliant on vendor |
| 120+ pre-built configurations |
YES Intelligent configs to suit every strategy |
No Basic recognition model, no expertise |
No Software is one-size-fits-all |
Yes Typically based on reward logic |
| Pre-launch workshops |
YES Test your config before you go live |
No Time usually spent testing custom code |
No No pre-live status or managed services |
Yes Some recognition vendors offer - with fees |
| Free, ongoing support |
YES Unlimited, free support for life of contract |
Yes Support usually comes at additional cost |
Yes Bundled support, extra is expensive |
Yes Bundled support, extra is expensive |
| Perk and fair-priced third party rewards | YES Can use in-built rewards or create custom catalogues |
No Custom solutions, only use agency reward & pricing |
Yes Some recognition vendors |
No Only use in-house reward & pricing |
| On-boarding & milestone awards | YES Full-feature on-boarding & milestone automation |
No Additional expense to build |
Yes Some offer awards, limited features |
Yes Reward focus, limited flexibility |
| Real-time manager dashboards |
YES 24/7 action-based, multi-level intelligence |
No Minimal analysis to support managers |
No Limited hierarchy and manager functionality |
Yes Some manager insights available |
| Complete mobile experience | YES Mobile optimised for seamless experience |
No Additional expense to build |
Yes Available but one-size-fits-all |
Yes Some do it well, some poorly |
| Transparent budget management | YES Comprehensive cost centre & budget views |
No Limited, no flexibility or transparency |
No Not available, limited financial consideration |
No Limited, no flexibility or transparency |
| Full inAPI automation |
YES Pre-built API for data & workflow integrations |
No Automation build costs prohibit integrations |
No Limited data, often good external integrations |
Yes Automation often an additional cost |
| Single Sign On (SSO) |
YES Choice of pre-built SSO protocols |
No Build costs negate benefits |
Yes Available through some vendors, not others |
Yes Integration an additional cost |
| Recognition innovation & feature roadmap |
YES Clear vision with feedback loop & opt-in features |
No Not core business, no software investment |
Yes Progressive features, no feedback loop |
No Reward focus limits innovation |
| Data security & testing |
YES Network, app & data security, third party testing |
No Custom application security is costly |
No Built to minimum security expectations |
Yes Security meets standards |
| Single country & global programs |
YES Embedded incl. countries, languages & currency |
No Limited exposure, more build & maintenance costs |
Yes Some have countries & languages, limited financial |
Yes Some have countries, currency & languages, significant cost |
| Global reward services |
YES Covering 97 countries with no volume commitment |
Yes Some can but often restricted by technology |
No Few reward capable vendors, none with global reach |
Yes Offered with high volume expectations |