Frequently Asked Questions.

We work through a few questions with you about your employee recognition program and determine the right configuration for you. Once the program is set-up, you can choose the features you want to have available within your administration portal. As your business and employees change, you can update the available features at any time so that your recognition program grows and changes with you.

Zero, zip, nada. You can make as many changes as you like for the same low price per employee per month. Even if you find you have out-grown your current configuration and want to change, while it does require some work on our end, there is no additional cost and no disruption to your program.

The license fee is charged per employee per month based on the number of employees enrolled within any given month. If you add new employees, you will only be charged for those employees from the month they are enrolled. If you remove an employee, you will not be charged for them once they have been removed. There is no minimum number or commitment. Simply pay for who you have enrolled.

As they say, the best things in life and free and that's certainly true for manager perks! Give them out as often as you like and the only thing you will get at the end of the month is very happy employees.

Technically nothing. You can choose to have a program that is all about recognition with no rewards. Employee recognition is incredibly impactful on it's own. If you do decide to offer rewards, you can determine the value of rewards based on your budget, your employees and your desired results.

There is no minimum commitment and no penalties for not reaching a reward threshold.

That is entirely up to you. You can choose how much each point is worth and how many points are given out each month. The point denomination can be selected and updated at any time from your administration portal. They system will then calculate the points value of each reward automatically.

If you would like to chat to us about best-practice when it comes to reward allocation, get in touch by email or call 1300 540 432.

At the end of each month, the dollar value of all points issued through the system will be calculated and invoiced along with the monthly license fees. The in-built reports show points earned by month so if you need to refer back, you have all the information you need.

No, rewards are priced inclusive of shipping and handling so there are no surprises when an employee redeems a reward. They simply pay with points and the item will be shipped directly to them. On top of that, most rewards are priced well below RRP, making your reward spend go further.